nancy F. edwards, mississippi May 31, 2023 "I wish first two men had done work today at first and water wouldn't went under my house nor I wouldn't had to kill a snake by my HVAC system"
jessica N. canton, mississippi May 30, 2023 "I really like the ease of the Advantage program. I get a call when its time for service and they always accommodate my appointment needs. Donald performed the maintenance service on my system today and he was great - professional, friendly and knowledgeable."
pamela T. jackson, mississippi May 30, 2023 "The expert was very professional, punctual, and knowledgeable."
johnetta R. ridgeland, mississippi May 27, 2023 "Lorenzo provided friendly and knowledgeable service during the annual maintenance check."
heather M. vicksburg, mississippi May 26, 2023 "Mr. Shires was very thorough with his inspection of the heating and air units."
shelly W. madison, mississippi May 26, 2023 "Every Tech that has come out to service my HVAC has always been prompt and friendly!"
alferdteen H. jackson, mississippi May 26, 2023 "I was pleased, they came when I had an emergency with the heat control button."
robert B. raymond, mississippi May 24, 2023 "he did a great job checking everything and a real nice person to . you need to keep him for a long time. he knows what he is doing . thank you for sending him."
robert B. raymond, mississippi May 24, 2023 "he did a great job checking everything and a real nice person to . you need to keep him for a long time. he knows what he is doing . thank you for sending him."
robert J. brandon, mississippi May 24, 2023 "The technician was on time for the appointment and thorough in his work."
gloria T. pearl, mississippi May 23, 2023 "Lorenzo explained everything very well and kept me in the loop on what he was doing. Thank you for having great techs that are personable, friendly and respectful"
gloria T. pearl, mississippi May 23, 2023 "Lorenzo explained everything very well and kept me in the loop on what he was doing. Thank you for having great techs that are personable, friendly and respectful"
davis W. brandon, mississippi May 22, 2023 "Your technicians were extremely professional in their work and knowledge, all were very courteous, great teamw"
lynn G. jackson, mississippi May 19, 2023 "Very professional, greeted me with a smile, address me by my name, very knowledgeable of his job, very detail and respectful of my time"
chuck R. brandon, mississippi May 19, 2023 "Trey was very professional and knew what to do when he came out to fix the air conditioner."
mary W. raymond, mississippi May 17, 2023 "The front desk personnel I scheduled with told me that this company did third party install. I explained to her that I just needed equipment installed I already had and she told me that was possible and scheduled me. I got a call today telling me this actually was not possible."
bradford S. brandon, mississippi May 17, 2023 "No one showed up for the appointment nor did anyone call to give me an update. I took off 4 hours of work for not even a phone call"
timothy R. vicksburg, mississippi May 17, 2023 "The service was great and Steven was helpful and efficient, my only request is that email reminder of appointments would be helpful. I had a unfortunate situation where I had just broken my phone, and did not receive calls, thus the arrival was unexpected, thankfully I was at home at the time."
lillie T. jackson, mississippi May 16, 2023 "Tech Steven Tollinson Very intelligent knows his job work skills Very patient took much time in getting job don correctly he even clean up messed from other techs that should have been done Every services I need please dont send nobody but Steven Tollison He deserves a Raise He went above and beyond to complete the job at my residence 5 Stars on his review Thanks sooooo much Mr Steve Tollison You did a great job If all techs gave service like you did it would be Awesome Thanks Again You Did A Great Job"
lynnette G. jackson, mississippi May 16, 2023 "Tech was on time , professional, courteous, and knowledgeable of his job."
nancy F. edwards, mississippi May 15, 2023 "two men came to install my hvac unit,but heat works,but they had to order a part for a/c unit. so,i been without my a/c in this 90 degree hot mississippi weather for going on 5 long days and nights!!!!!"
lockett P. jackson, mississippi May 15, 2023 "Came to fix thermostat and it had reset over night showed me the reset button and also found a leaking Freon pipe so scheduled that repair"
robert C. brandon, mississippi May 12, 2023 "Nothing has been repaired. Still waiting for problem to be resolved."
arthur J. jackson, mississippi May 11, 2023 "The technician was experienced, and identified a potential problem that occurred when the unit was installed last year."
riley A. madison, mississippi May 11, 2023 "Ray was Knowledgeable, thorough, respectful, cleaned up, courteous, prompt contact. Very helpful in helping us understand our options."
kelly S. clinton, mississippi May 06, 2023 "Service Techinican proformed Technician provided excellent service, respectful, answered all questions asked and preformed quality work."
jaunita V. madison, mississippi May 05, 2023 "Took care of their task in a pleasant and knowledgeable way. Everyone got along well and helped each other when needed."
shellie P. flora, mississippi May 04, 2023 "Technician was friendly, knowledgeable, respectful - he even took his boots off coming in the house."
pat M. jackson, mississippi April 26, 2023 "Service was timely, warranty in effect and thermostat replaced (no charge). Tech was professional and completed job without difficulty."
peggy H. jackson, mississippi April 25, 2023 "The diagnosis and repair were done accurately and promptly."
dennis S. madison, mississippi April 25, 2023 "Keith has been to the house before. Knew the systems and was very nice"
kelvin B. canton, mississippi April 24, 2023 "The tech explained everything he did And told me what he replaced"
claudia M. brandon, mississippi April 23, 2023 "Most thorough check up Ive had in my many years with Comfort Tech."
jeanette O. ridgeland, mississippi April 23, 2023 "Professional, knowledgeable, and on-time service."
sandy B. ridgeland, mississippi April 23, 2023 "Keith was friendly, courteous and explained what he was doing and why."
ann H. madison, mississippi April 23, 2023 "The technician who did my maintenance inspection was professional and personable."
mike C. brandon, mississippi April 21, 2023 "Requested a bid for a complete hvac system. It's a week later and nothing from your organization. I have called as of 4/21 asking where the bid is?"
cordell S. flora, mississippi April 21, 2023 "Our HVAC Technician, Josh, is excellent at his job. He tested our system and saw our filters were not being properly serviced. He told us what to do. We told him two areas of the home had not been getting any air; he went into the attic and figured out what was going on. This had been happening since COVID and we just didnt think much about it until we started receiving company again. They actually let us know about lack of air and we brought it up to Josh. Josh is kind and courteous to customers. He is an awesome individual."
robert M. brandon, mississippi April 21, 2023 "Dontae Hedrick did a great job - representing Comfortech with excellent customer service."
ginger J. jackson , mississippi April 20, 2023 "Kimond s was polite and professional and explained what he did"
carol D. jackson, mississippi April 19, 2023 "The Comfortech Service Experts have always been so professional, courteous and willing to answer questions. They try and find a remedy before making a costly recommendation. They are like family."
michael P. vicksburg, mississippi April 19, 2023 "The plumber didnt want to do anything!! It felt like he really didnt have clue about the problem!"
jill M. madison, mississippi April 19, 2023 "Planned months in advance and didnt come because of a meeting. I had to call to find out. Wasted a day waiting. Then rescheduled and wasnt notified of a time change die to another training meeting for the tech. Need much better communication."
gregory G. pearl, mississippi April 18, 2023 "Steve Tolison always does a great job. Keeps my HVAC units running smoothly."
herman C. clinton, mississippi April 17, 2023 "He was very thorough. He was friendly and kept me informed about what he was doing."
virginia H. jackson, mississippi April 16, 2023 "Came on time, told me what he was doing along the way . Fixed problem"
juanita M. florence, mississippi April 04, 2023 "The only thing I was disappointed in was that the original appointment I had no one showed up so it had to be rescheduled. I had taken off work for that appointment."
lynda P. bolton, mississippi April 03, 2023 "Always friendly, professional service and, usually, no long wait times."
eloise F. jackson, mississippi March 31, 2023 "Watching the technician it appeared to me he was capable in his field. He came and ,went to work and completed his task. This was observed through my cameras."
william D. florence, mississippi March 31, 2023 "The service plan by Comfrotech is unmatched. Home warranty plans has NOTHING on this company. This current repair was completed the same day with a next day inspection."
nicie D. jackson, mississippi March 29, 2023 "Ian was very polite and did a very good job making sure he cleaned the unit and replaced a replaced a filter inside the unit had been in the unit since 2021 but should have by other technicians."
mr gunnoe G. madison, mississippi March 29, 2023 "Exceptional job Very complete Great job explaining everything he did. Couldnt be more satisfied"
faye B. brandon, mississippi March 29, 2023 "Came on time and flushed water heater and was in his way"
mary A. jackson, mississippi March 28, 2023 "The Service Experts answered my questions and fixed the problems right away."
christina M. florence, mississippi March 27, 2023 "From start to finish, Comfort Tech and the representatives we worked with (Conner and Jerry) were outstandingly professional, reliable, timely, and went out of their way to make sure we were completely satisfied with our products and their work. We couldn't be happier with our service and would highly recommend Comfort Tech to anyone needing plumbing or HVAC work."
nancy wessman W. jackson, mississippi March 25, 2023 "Steven Tollison always arrives with pleasant demeanor; he chats briefly and gets to work. He tells me what he's doing, why, and if I have any issue. Generally, he offers options, takes action, and leaves me a satisfied, happy customer."
johnny B. canton, mississippi March 24, 2023 "The initial consult was great. Really smooth and easy to deal with."
deborah T. pearl, mississippi March 23, 2023 "Usually have great service. This time the 6 inch inside the unit filter was replaced but the tech did not have the wall mount 16 ×25 filters. Said he would drop them off later, but never did."
james D. brandon, mississippi March 22, 2023 "Great service techs are always friendly and knowledgeable"
terry E. jackson, mississippi March 22, 2023 "The tech was honest knowledgeable and very easy to work with wouldnt go anywhere else thxz J"
peggy H. jackson, mississippi March 20, 2023 "Technician was on time, did a thorough inspection, and located the issue creating the problem."
anita D. ridgeland, mississippi March 18, 2023 "Pleased with service. Technician, Steve Tollison was excellent! Professional, knowledgeable and cordial. Explained things well."
kenneth C. jackson, mississippi March 18, 2023 "Technicians are courteous, professional, and follows through with any commitments they make."
david P. madison , mississippi March 17, 2023 "The people that performs the maintenance checks are very professional and knowledgeable about our AC and heating units. They are very good at explaining any problems that they find."
curtis R. flora, mississippi March 16, 2023 "Impressed how quickly they responded to our request for help and how quickly repairs were made, thanks!"
james W. brandon, mississippi March 15, 2023 "Weekend call representative did not complete my request as stated. Promised a technician would contact me when available, never received a call nor visit in eight hours."
mack B. vicksburg, mississippi March 15, 2023 "Great response, excellent communications, and quick resolution!"
mr carr C. madison, mississippi March 14, 2023 "I have always rated Comfortech very high. However, this last fall the tech informed me that my freon was very low, but probably could make it to the spring. My tech this time told me that my freon was absolutely not low. ???????"
james J. richland, mississippi March 12, 2023 "Very professional and got right to the problem and helped us out where we needed it"
dianne L. brandon, mississippi March 10, 2023 "Because my tech is Steven Tillotson and hes the best. He keeps everything running smoothly; he tells me what I need and hes honest about it. He never tries to rip me off. As a matter of fact, Steven is the only tech I allow to come to my house and take care of my equipment."
denny B. brandon, mississippi March 10, 2023 "We have used Comfortech Service Experts for years and they have always done excellent work for us."
johnnie R. flowood, mississippi March 07, 2023 "Great service good customer relation and very informative on service and repairs transparency is important in the service industry and your guy is out satnding"
johnny M. ridgeland, mississippi March 05, 2023 "Been using ComforTech for over 10 years Very reliable Keith & Steve were latest tech, both very professional"
justin B. jackson, mississippi March 03, 2023 "Great communication, non judgmental of property, on time and honest service."
chele V. pearl, mississippi March 02, 2023 "I have had several technicians come to my house, and no one was able to fix the problem until Keith and Todd came over. Keith is the one who figured the problem out, but they were both working hard to solve my problem."
douglas C. flowood, mississippi March 02, 2023 "Satisfied with product, but many service calls have been missed with no communication. Very difficult to actually have a team member arrive during scheduled time or at all sometimes. Multiple appointments were missed with no communication during December/January regular maintenance and then during the follow-up visit in February."
john P. madison, mississippi February 24, 2023 "We've used Comfortech for over 25 years and have always been pleased with their products and services."
emogene P. vaughan, mississippi February 24, 2023 "Tech did good still waiting on Comfortech to call us back about the mess"
russell T. madison, mississippi February 24, 2023 "Very good service and they explained every detail concerning the problem as it was related to my situation and how the problem could be resolved and they fixed the problem and explained all the details on how the problem was corrected, Very good service . I was 100% satisfied. Thank you Service!!!!!!!!!!"
jessica K. madison, mississippi February 23, 2023 "They were on time, efficient, explained the problem, and replaced the missing part all very quickly and professionally."
sharonda W. jackson, mississippi February 21, 2023 "The plumbers that came to the house found the plumbing problem whereas other companies that had come did not find nor solve the problem."
jennifer P. jackson, mississippi February 21, 2023 "I have paid over $300 for service each month since May of 2022 and still haven't gotten all that was promised to me."
laura cannon C. canton, mississippi February 19, 2023 "All of a sudden,Ive got your attention,wow what a 360 ,the guys that came out and called me have been great!"
kenneth C. madison, mississippi February 19, 2023 "Everyone from the technicians to the installers were very professional and they all paid attention to detail."
laura B. brandon, mississippi February 17, 2023 "Al of the technicians, Joshua King, Greg Little Arturo, Joe and Lance work tirelessly to get the complicated system they installed."
june A. madison, mississippi February 17, 2023 "The techs were personable and knowledgeable and seemed to check everything out in detail."
stephen S. pearl, mississippi February 14, 2023 "They were friendly, helpful, honest, and attentive to our needs. We love our new system!"
francis P. madison, mississippi February 14, 2023 "Lorenzo was very prompt and Im familiar with him from prior visit"
debbie P. raymond, mississippi February 13, 2023 "Good, quick service. Friendly and found the problem quickly and fixed it in no time at all!"
wallis S. clinton, mississippi February 11, 2023 "Technicians were very efficient and knowledgeable about their inspection and the equipment. Explained and answered all questions we had."
rosie W. bolton, mississippi February 10, 2023 "Courtesy My question was answered everything was just fine. Great service will provide it."
jennifer P. jackson, mississippi February 09, 2023 "I have had a broken UV light and no filters provided for my system since it was installed 5/30/22. The phone number that was written down for me was incorrect but I was never reached out to via email (which was correct). My payments have been on time every month, but I have not been given everything promised to me via contract (i.e. filters and UV light). I told the dispatcher that I needed these things taken care of when the maintenance was scheduled, however, I am still without filters and am unclear on whether the UV light has been repaired at all."
greg E. brandon, mississippi February 08, 2023 "I was to get a case of 12x12 & 16X24 filters and the tec. didn't bring them, said he didn't know he was to bring me some!! Still haven't got them!!"
susan W. terry, mississippi February 07, 2023 "the techs do a great job, are friendly and respectful of my house."
royce S. madison, mississippi February 04, 2023 "Arrived over an hour later than scheduled and did not call to let us know they were still coming."
margo B. canton, mississippi February 03, 2023 "Great service from all technicians I have dealt with."
marianne D. jackson, mississippi February 02, 2023 "They came right away, and checked my thermostat...replaced the batteries. It was great to have someone come and not keep me waiting all day long! Thank you!"
willie C. raymond, mississippi February 02, 2023 "You have been out two and I still dont have all my filters changed yet."
lucersia N. jackson, mississippi February 02, 2023 "I called for a routine check and was bombarded with all of these membership plans and details. It was a bit much for me based on what I called for."
kenny K. brandon, mississippi February 02, 2023 "I was happy with the first service call and the way everything was handled along with two great service technicians showing up. They did a great job and were very professional and personable."
joshua C. vicksburg, mississippi February 01, 2023 "We requested service. A tech came out the same day. Charged for the visit. Said he'd be in touch with a quote the next day so we could get the work done. It has now been 2 days and have heard nothing back."
walker W. brandon, mississippi February 01, 2023 "The Service Tech was very precise and detail oriented. Very nice young man."
william C. madison, mississippi January 31, 2023 "He called ahead of the appointed repair time. He offered tips on repairs. He made the necessary repairs quickly & professionally"
albert P. canton, mississippi January 29, 2023 "THEY DO GOOD WORK AND THERE IS SOMEONE ON CALL AT ALL TIMES"
sherry J. clinton, mississippi January 29, 2023 "I felt that the technician and the salesman used alarmist, fear-mongering manipulations to scare me into purchasing a plan that is too expensive for me. I felt that my lack of HVAC knowledge was used against me. I could not independently verify the prices or the problems that they named. I do not trust those guys and I feel they were out to make a sale no matter what."
mac W. clinton, mississippi January 28, 2023 "Im not seeing any value in the visit. Technician never looked at HVAC"
horbert G. vicksburg, mississippi January 27, 2023 "Service was great once technician showed up. I had to wait 4 days before job was performed. Also I'm the technician was going to be work up a quote to replace the heating unit and send it to me. I have yet to receive this."
mike S. jackson, mississippi January 26, 2023 "The Service was finished in a timely manner. They said I was supposed to get new filters for the new intake vents. They didn't leave any extras."
kevin A. clinton, mississippi January 26, 2023 "I actually had two services done. One was the HVAC maintenance and the other was unstopping a tub clog. All the technicians were great. Alex and Lucas did the HVAC. I did not catch the name of the plumbing technician but he previously had uninstalled and reinstalled a water heater when we had wood floor installed."
thomas B. madison, mississippi January 25, 2023 "Good reliable service, but the Advantage Plan is pretty expensive."
willie W. jackson, mississippi January 24, 2023 "Donald received the on call to come see what was the problem with my heat unit and he was able to fix it ."
dianne P. madison, mississippi January 20, 2023 "They answered all my questions and kept me up with everything they were doing. They did a great job."
xiaoli S. jackson, mississippi January 20, 2023 "Honest worker. Repair things with efficiency and knowledge."
willie C. raymond, mississippi January 19, 2023 "They came out to do service checks and have not returned to replace filters anywhere to date. They called to schedule time to come out to do it but have canceled two times. When I got this system they said they would come and change filters for AC unit and water filters, but they came out without filters."
shirley H. jackson, mississippi January 17, 2023 "Very good Customer Service . You dont get that these days"
louis B. hermanville, mississippi January 15, 2023 "My unit is doing fine and the service was very professional"
patricia S. madison, mississippi January 13, 2023 "Good service & this time corrected error made yesterday in descaling my tankless water heater today as soon as I notified company."
shirley H. jackson, mississippi January 12, 2023 "Very Good Customer Service means a lot as a Consumer. With everything thats happening Comfortech always have some there to help with any questions"
charles O. brandon, mississippi January 12, 2023 "Very impressed with both technicians especially Donald who has provided service to us on previous occasions. He is very personable and professional."
leroy T. brandon, mississippi January 11, 2023 "Always very professional, knowledgeable, personable, and helpful"
william S. canton, mississippi January 08, 2023 "This mark relates back to the Advantage Plan sales pitch. It was not clearly explained as a "Service Plan". Never was I showed a hard copy of the agreement and I signed the agreement on the pitch man's cell phone. I find the approach intentionally deceptive. With that said, technician Kimond Shearrill was outstanding. He was very helpful did a great job explaining his work."
susan W. terry, mississippi January 07, 2023 "The company is very responsive to customers when they call for help."
george M. brandon, mississippi January 07, 2023 "The latest service call was handled very well. Other interactions, not so much."
stephanie L. madison, mississippi January 06, 2023 "We have had issues ever since we signed up with the advantage program. The new unit that was installed when we signed up has been an issue from the start and even as of today- we still have an issue with same error. Our tech, Lorenzo, that has had to come out multiple times and has tried to resolve is the only positive part of my experience. My negatives are the equipment itself, the fact that I have had to make many service calls in our short customer experience so far, and have had a terrible experience with the service number I have called many times that is what Im told to call every time the error happens. Apparently each call made to them never was relayed to the local office so the Advantage service I pay for is not what Im actually receiving. In November we made many calls to that service number over weekends and we never received service or even call backs. I had to call the local office during the week once I realized no one was going to address the reported issue Frankly- we have paid full advantage price every month since enrolling but have not received the service we pay for and have not had a fully operational system since day one. Based on all these aspects, I would highly discourage anyone from using Comfort Tech."
john M. richland, mississippi January 06, 2023 "Issues still not resolved. Waitimg on promised contact from a quality assurance personel"
chris G. brandon, mississippi January 05, 2023 "Trey and Connor did an excellent job diagnosing my issue and walking through that and other steps that may be needed to ensure my air conditioner continues to work properly."
john M. richland, mississippi January 02, 2023 "Problem us not fixed yet, techs were supposed to return after storms.."