Comfortech Service Experts Heating & Air Conditioning Reviews

"Everything went well, they knew what to do."

"Very courteous and knowledgeable. Kept me informed through the whole process"

"These guy did an amazing job. I had a bad technician come to my house. They lied to my home warranty company saying dogs chewed the wires and also I was missing wires. Comfortech came out and fixed my A/C less than 20 mins. The wires were misplaced and I had a bad contactor. I love these guys. They always know what to do and the price is always fair."

"Keith was knowledgeable, polite, and professional, even though it was much later than scheduled. I was kept informed of the ETA."

"Matthew has been here before and he is very thorough. Some just stay on their phones and one didnt check outdoor unit. Zach is also very good."

"Technician was very friendly and pleasant. Outstanding young man."

"Lucas was professional and very efficient with our plumbing repair."

"He serviced our system eve. Though he was given tash late in day due to work load of the day and with the treat of pandemic virus."

"Technician was friendly, professional and knowledgeable."

"Keith was very nice, helpful, and professional. He answered all of my questions and explained what I needed and why."

"Technician was friendly, gave me important Info, got his inspection done promptly."

"Courteous professional service"

"He called before he came. He arrived on time. Very polite. Communicated well. While cleaning the equipment he found and corrected a minor electrical issue that could have been a problem later."

"Both of the technicians were very courteous ,professional and neat"

"Service was done in a professional manner and all questions were addressed."

"Very knowledgeable about his work"

"Allen Michael is great, honest, and professional. He sold us the advantage plan for a new water heater. We liked him so much that we called him back to do the AC. Kyle Wester and Lorenzo Vasquez did a fabulous job installing our new system. We were able to paint the gutter to match our trim which I just loved. They were professional, courteous, and considerate."

"Very professional and courteous"

"Quick to respond. Punctual."

"She was precessional informative and communicated her findings about our system very well."

"On time, friendly and able technician."

"Courteous, professional, prompt. Technicians originally brought wrong-size unit."

"The work and the service are outstanding!"

"EXCELLENT SERVICE - - STARTED & FINISHED TIMELY - - PLUS CLEANED THE GARAGE FLOORING WHEN JOB WAS COMPLETED... EXTREMELY KNOWLEDGEABLE OF EQUIPMENT & FURNISHED DETAILED INSTRUCTIONS PRIOR TO LEAVING THE JOB SITE..."

"Bc they did everything to help"

"The tech was knowledgeable and friendly"

"Matthew was very friendly and professional."

"Tech was supposed to arrange for job completion. I had to call and schedule it myself."

"Great service"

"Matt was excellent! He was thorough, informative, and very polite."

"Matthew checked system, changed the two filters and explained what is going on with systems"

"Professional"

"The technicians worked diligently and got the job done in reasonable time and were very professional."

"Changed my air filter."

"Professional, inspection done in a timely manner, knowledgeable."

"Blake was knowledgeable about the company products and understood what was needed for the house."

"Technician was courteous and on time for service check."

"I was please with the service"

"Andrew was professional and knowledgeable of the system and performed a complete review of the system with me."

"really tried hard to to please us"

"I trust their professionalism."

"Very professional and answered all of"

"He was very nice young man and seemed to know what he was doing."

"Very friendly, professional, answer all my questions. Put my mind at ease"

"The technician performed the kind of checkup that I expected."

"service was fair. A salesman was with him . I did not care for that."

"courteous, professional."

"Polite and courteous, and knowledgeable about the system."

"VERY HELPFUL"

"Prompt, polite, and pleasant. He answered my questions and addressed my concerns."

"very professional"

"BECAUSEOF COURTESY"

"Thorough"

"I have been a customer for over thirty years and I never had a bad experience."

"Very nice, polite young man,"

"Courteous and efficient as always."

"Andrew and Sam were both courteous, knowledgeable and professional. They explained what services were performed and explained problems they found with my duct work. They assisted me with acquiring new duct system so my unit would serve us more efficiently. Excellent Technicians!!"

"Water tank was installed on time."

"All the business dealings I have had with Comfort Tech have been excellent...very polite and respectful men and fine work..."

"They were thorough and very good. Left me good info on a couple of things I need to do for safety. Will be setting up an appt. and would love to have Allen come and do the work. They are excellent employees."

"Very professional and explained everthing"

"They eventually showed up in the time of the appointment. He figured it out quickly and was very courteous."

"The technician was polite and very cordial. He came in and performed the needed service in a timely manner."

"Professional service, courteous and very knowledgeable"

"It was a 20$ part that was broken. Not a 600$ valve that he said it was and tired to get me to pay for."

"The two guys who came here were friendly, knowledgeable, and were interested in helping with any problems we have."

"The men were very courteous, helpful and did a good job of explaining their service and what they found."

"Everything was checked out properly and Matts customer service was good."

"He was very professional and understood what he was talking about."

"prompt service - questions were answered"

"he checked everything and was very thorough"

"Zachary did an excellent job."

"He did a great job and answered all of my questions."

"LaCurtis was professional, came in went to both units discussed with us what was going on with both in detail and so that we could understand"

"You have serviced our heat/air for many years! We trust your company completely on your work. Your Comfort advisor, Allen Michael Share, has always taken good care of us. Your techs are always so nice and helpful and answer all our questions."

"Blake was very informative about our problem."

"He thoroughly checked everything."

"Keith was professional and did a great job."

"Good service - professional."

"Service person was prompt, courteous and professional."

"deserved"

"lacurtis Barrett was the tech that serviced my AC. Very knowledgeable. Very polite"

"Friendly, knowledgeable and professional technician."

"Very professional,"

"Keith did a great job."

"As usual, your employees are knowledgeable, polite and timely."

"Polite, courteous and efficient. Answered all questions to my satisfaction."

"They were professional and friendly, presented several options we are considering."

"This technician might be the friendliest I have ever had."

"As always a good job with plenty of explanation."

"He was very thorough and answered our questions satisfactorily. He brought back filters the next day as promised."

"We were very satisfied with the service!"

"Josh was polite and told me what he would be doing and did it."

"Techs were very polite and professional."

"Josh was very personable and explained everything so well and will come back this week to provide a/c filters and tend to a leak"

"Very well done, very professional."

"The technician wad severely distracted and either didnt do the work he claimed to have done, or misrepresented what he found."

"In addition to some repairs, Jacob also performed my semi-annual checkup on both my systems. He also explained what he found (algae) and offered a solution which I am considering"

"Very professional."

"New His Job"

"Professional and informative technician"

"He was on time, polite and helpful"

"The young man who came was very thorough & knowledgeable. He was easy to talk to & told me a couple of things I could watch for/do to make sure my unit was running efficiently."

"Courteous and knowledgeable"

"Very professional. Interested in our concerns."

"Very helpful, he even took the time to set up my phone with with apts for water and air and heating systems , which I really appreciated and explanation on everything he did."

"detailed"

"Steve was very knowledgeable and helpful with the products offered by Comfort Tech."

"He was efficient and very respectful"

"The technicians arrived in a timely manner. He was familiar with my house and my needs."

"Jacob is always polite, friendly, knowledgeable, professional and on time. Jacob is very thorough and informative. He is my favorite tech."

"Courteous and employees worked well together during installation"

"Techs were unable to check the A/C due to the outside temp. They did advise that they noted that my hot water tank had a slow leak and could help with a replacement. When I asked what the cost would be to replace with a tankless unit, I was given a monthly rate. I has to repeated ask for a total cost for a replacement before I was given an answer. After the techs left, I called a plumber for a quote and was given a price well over $2000 less than the price I was quoted by Comfortech if I had had a maintenance agreement. I have since had the hot water heater replaced and the total cost was over $2000 less than what your tech quoted me."

"Questions I had were answered. He was very helpful with understanding what I needed done at my house."

"Lucas told me it might not help to snake the toilet and it did not improve the flushing."

"Very nice and professional"

"He fixed problem and he was nice. I have sold my house so I will not be living her after next Friday. Therefore after 46 years I am living in Alabama"

"also great service from Justin"

"Keith was very friendly and polite. He did a thorough check on the units and had great advice on further service I will need. He remounted my thermostat that was loose. He was so helpful and very knowledgeable. He is a keeper..... l"

"They did the maintenance required."

"The techs were very knowledgeable and answered all my questions."

"Technician Mr. Christopher came to my house through flooding rain and slow traffic, correct my water leak in about 20 minutes. Recognized problem immediately. Thanks to Mr. Christopher, job well done. Henry Wilson"

"very knowledgeable, polite and professional"

"Always professional and informative"

"Bailey spent the time with me while I explained my problem, offered alternatives and checked my issue out"

"Quick response and detailed evaluation of the issue led to a successful resolution."

"I was given incorrect information about the company who was/is going to finance the HVAC unit. Steve only given me the highest options. He stated that he was going to contact back on yesterday and fail to do so."

"The quality of was very good"

"Great care and service"

"The young man knew exactly what my problem was, and he solved it ."

"Excellent and knowledgeable technician"

"Austin was very professional, he was very good at his job, he explained in detail everything he did, also he provided great advice."

"Keith was very knowledgeable about the equipment and what needed to be done and answered all of my questions."

"The tech solve the problem with my heating system"

"On time Courteous"

"The technician and service representative were polite, efficient and explained everything clearly."

"Quick response. Polite"

"Technician was on time, friendly, and informative."

"Keith explain to me everything he was doing and why he was checking parts of the unit."

"Zach B and Zach S were professional and knowledgeable."

"Nice service guy & explained well"

"He was very courteous and gave me pointers of things that needed to be done in the future."

"I felt after the visit this was more of an opportunity to sale me a new system or maintenance contract more than perform a repair. Don't get me wrong, the technician and comfort advisor were very courteous and professional but the cost for repairs were ridiculous. Which made me feel like it was directing me towards buy a new system."

"Seemed knowledgeable, competent and concerned."

"Because you do not have a 100 I had to give them a 10.You have the best young men I have ever seen.Thank you."

"Very knowledgeable, professional, courteous and friendly. Matthew is the kind of employee that every company needs to be their representative. I am always proud to see Matthew coming to service my heating/cooling system."

"Simply put, your service technicians Austin and Zach. Professional, knowledgeable, and excellent company representatives."

"Very prompt service."

"Satisfied Customer !"

"I enjoyed Scottie servicing us again. He's very thorough with his examination and the briefing he gives us. I really like the fact that he remembers being with us before, and treats us as a familiar Customer."

"Courteous. Knowledge. Great customer service. Helpful."

"Timely arrival, professional, respectful, knowledgeable, patient & informative."

"Professional"

"Chris was very thorough, professional and courteous. He flushed and drained my water heater, making sure that it heated the water properly."

"Technician was timely, respectful, knowledgeable, patient and professional."

"no comment"

"He went above and beyond his call to point out an issue with my hot water heated that I was not aware of. For this I was very graceful!"

"Thorough informative check up on heating, air, and plumbing. Courteous technicians"

"I have worked in the area of service for a long time. I have a thorough working knowledge of the service industry. Having said this, your company was more interested in sales than service."

"Did a great job!"

"Completed work quickly and was very informative"

"No issues"

"Jason was very thorough and professional. I felt he did a great job."

"As always, the technician was very professional and respectful."

"Keith was great! He can come back anytime!"

"i needed someone willing to fix my heater, not sale me one."

"Technician was courteous, polite, responded to questions appropriately."

"Professional, and on time"

"Max is very professional, experienced, and thorough"

"Good job"

"Did a good job"

"Quick respnse"

"The technician was on time (actually slightly early) and very thorough."

"System all checked out. Professional friendly service!"

"Very satisfied."

"Very knowledgeable technician"

"knowledgeable, honest, respectful"

"He was very professional."

"Tech was very knowledgeable and precise."

"Good service."

"Know exactly what the problem was had it fixed in no time"

"I could not have requested better service from a knowledgeable Technician."

"Came at on time. Provided several options for service and new unit"

"Jacob was very knowledgeable about his job. Positive and polite. Answered my questions in a manner where I could understand."

"Had this same system check less than a month ago. At that time the technicians tried to push me to buy a new system even though mine was working fine. Now one of the first times I use the system since then and it stops working and the technician tells me it isn't worth it to fix and we should just get a new system."

"Person very professional"

"Friendly people, efficient work, and highly professional."

"Jacob did a good job of explaining what he did & his recommendations."

"He called in advance, arrived on time, and did his job."

"I had my install for new units. The crew didnt hook up the gas for heat and crossed the gray wires. The second round provided the fix in wiring but no gas. The third round finally produced gas."

"On time, professional, polite, friendly, answered all questions"

"Scottie used instrumentation in examining my HVAC and he appeared thorough and explained what he would do. He arrived in a timely manner and was professional."

"Arrived in time frame, good job, friendly and answered my questions."

"Technician was competent, nice, and trustworthy."

"Have always had good service."

"Professional, courteous, prompt."

"The technician, Scottie, arrived at the time promised. He was friendly, efficient, and professional."

"Technician was great."

"Very professional and very thorough."

"Arrived on time and carefully explained needed repair"

"Service was as quick as it possibly could be. Josh M. was courteous, honest, efficient, and friendly. He gave a realistic time frame of the work to be done."

"Very nice young man and very knowledgable."

"Bailey was friendly and helpful"

"Lucas seemed knowledgeable and explained well. Tried to trouble shoot a few minor items."

"Very good service by a polite technician"

"On time. Courteous"

"Service person was Scotty. The reason he was late is that the person we initially called early that morning did not understand that we had no heat and put us on a back burner."

"Technician was efficient and courteous."

"They were knowledgeable and diagnosed the problem fairly quickly."

"Service tech was on time and was very professional and pleasant."

"He answered all my question , was polite , did his work and did not waste time."

"Professionally did the service and discussed some options. He listened and respected my wishes."

"Had appointment for 8-10, service tech called at 10:30 said was on the way, got here at 11:30, checked the system but didnt check the temp coming out of the vent. Also said something about not necessary to check ac coollant even though we have had issues in the past with leaks."

"Was knowledgeable and professional."

"Technician was polite and seemed very qualified."

"Explained everything"

"I have used Comfortech for 25 yrs & have been satisfied, but on this visit, there was too much selling of new services, new equipment, and new plans. I also received a quote for a new AC/Furnace system that was outrageous--it was so high, that when I get ready to replace my equipment, Comfortech will not be the only company I contact. As for the technical services, they were good as usual."

"Fast and timely. Answered all questions. Cleanly. Friendly."

"Very and informative"

"Thorough, friendly service."

"I felt that Zack took the time to look into the problem and then gave me his best solution."

"Everything was explained to me by the technician"

"Justin listens to his customers and went beyond just working on the heating unit. Without me asking he checked out my duct work and gave me suggestions for repairs and even listed what it would cost to have the work done. He also informed me that you did plumbing which I had no idea you did this type of work. You need more like him on your team."

"Because Scottie was very knowledgeable and professional."

"They were timely and quick."

"Max was polite, professional and knowledgeable. He answered questions we asked and went over what he found, what he did and recommendations made."

"He didn't seem to be very knowledgeable about what was wrong. He mentioned several things that were going to cost me $600+ and both were wrong. He went from gas valve, to Circuit board, to replacing the unit. I had a self-employed HVAC Tech come out the next day and found the problem to be a faulty Limit Switch. He had the issue fixed within 15 minutes for $70. I paid Scottie $106.92 and he didn't fix the issue or diagnose it correctly.That's just $106 I threw away!! After my experience with Scottie, I wouldn't recommend anyone to do business with Comfortech!! He did show up on time for what that was worth."

"Had advised office twice before service call for technician to bring large replacement filter for unit. Was advised request was so noted. Technician stated he was unaware of the request for filter. Had to make follow-up call the following day."

"first schedule appointment technician did not show"

"Arrived outside appointment window, but good service"

"I always expect, and receive, the very best service, and courteous and knowledgeable service person sent."

"A Gentleman"

"Chris and Scott are so good at their jobs."

"The service was fine. The timing was not."

"He was very knowledgeable about what needed to be checked, very respectable"

"Andrew was very through, and I was very pleased with the service he provided"

"courteous, knowledgeable, considerate, efficient"

"very thorough, explained what they were doing and why"

"Provide me with service he did in a professional manner."

"New information about my air conditioning unit on filters. The thermostat issue!"

"They were professional, thorough, and helpful."

"Professional and explained every result carefully"

"Bailey was professional and polite. Called ahead to tell me he was on his way. Prompt, efficient service."

"This is just my ratings !"

"my air filter was not checked"

"They came late on a Friday and worked hard until they were finished. Everything is working fine. Mr. Bryant showed me how to operate the thermostat to replace batteries...Austin cleaned the heating system and checked it thoroughly. They were very cordial and informative about answering my questions. I don't know how to compare pricing."

"The Technician worked in the rain the whole time he was here. I appreciate the work he did inspecting the units(2). It's good to see someone with good work ethics this day in time."

"Both guys were great and professional."

"In time and professional"

"Good to the point and covered all points that needed to be worked on. Good man."

"The technicians arrived "on time" and performed their inspection of our heating units very thoroughly and efficiently."

"Very nice and knowledgeable."

"So far -5 visits to correct problem with gas lamp back yard...issue not resolved..lamp under warranty and will not just replace it."

"Zack Blackwell was very professional, courteous, and thorough in his inspections. He answered all our questions and provided possible solutions to any potential problems. I would highly recommend Zack."

"Technician was courteous and effecient"

"First, they arrived on time, and was very thorough in checking out our system."

"The technicians are always not only knowledgeable and professional, but also friendly. Always a pleasure."

"Explain in detail what was done"

"The technician was prompt, personable, knowledgeable, & thorough."

"He was very thorough and friendly"

"Very courteous and professional"

"MATT COOL DID EVERYTHING I NEEDED HIM TO DO"

"Andrew did great job and was courteous as friendly."

"Andrew was thorough, explained things clearly, very professional"

"Did not solve the problem"

"Keith was very willing to help with a few extra tasks. Zach was also very helpful."

"very nice, timely, perfect"

"competent, courteous, friendly"

"Did a good job."

"Chris was friendly, courteous, and knowledgeable."

"He was thorough and pleasant. He explained the emergency heat control for the first time though the unit is five years old. He anchored screws in the door plate."

"Austin was courteous but seemed to be distracted. When using my water hose to wash the outside unit he left the water running while he spoke on the phone. It was only after I raised my concern about wasting the water (it was like he was filling a swimming pool) did he turn the water off. I only hope this does not result in a higher water billing for this month."

"Keith was very professional and efficient."

"Three guys showed up. They did a good job."

"No problems"

"My service tech, Keith, did a great job, inspecting everything, listen to my concerns and discussed issues I had"

"Excellent service"

"The service was completed in a short period of time. I thought the ac was going to be checked too. But it wasnt."

"Technicians were personable professional and explained all of their actions in addition to summing up the visit."

"Technician was thorough, friendly, and professional."

"Service tech was very helpful and solved my thermostat problem."