Comfortech Service Experts Reviews

"I can depend on them showing up when I need help."

"They answered all my questions and kept me up with everything they were doing. They did a great job."

"None"

"I don't want to inconvenience and annoy them"

"Honest worker. Repair things with efficiency and knowledge."

"The on call weekend people don not return calls"

"They came out to do service checks and have not returned to replace filters anywhere to date. They called to schedule time to come out to do it but have canceled two times. When I got this system they said they would come and change filters for AC unit and water filters, but they came out without filters."

"Very good Customer Service . You dont get that these days"

"Great job"

"My unit is doing fine and the service was very professional"

"Did an excellent job."

"Good service & this time corrected error made yesterday in descaling my tankless water heater today as soon as I notified company."

"Professional/concerned"

"Very Good Customer Service means a lot as a Consumer. With everything thats happening Comfortech always have some there to help with any questions"

"reliable"

"Very impressed with both technicians especially Donald who has provided service to us on previous occasions. He is very personable and professional."

"Good service but rather expensive"

"Always very professional, knowledgeable, personable, and helpful"

"I didnt get nothing improved"

"Quick and efficient."

"This mark relates back to the Advantage Plan sales pitch. It was not clearly explained as a "Service Plan". Never was I showed a hard copy of the agreement and I signed the agreement on the pitch man's cell phone. I find the approach intentionally deceptive. With that said, technician Kimond Shearrill was outstanding. He was very helpful did a great job explaining his work."

"The company is very responsive to customers when they call for help."

"The latest service call was handled very well. Other interactions, not so much."

"We have had issues ever since we signed up with the advantage program. The new unit that was installed when we signed up has been an issue from the start and even as of today- we still have an issue with same error. Our tech, Lorenzo, that has had to come out multiple times and has tried to resolve is the only positive part of my experience. My negatives are the equipment itself, the fact that I have had to make many service calls in our short customer experience so far, and have had a terrible experience with the service number I have called many times that is what Im told to call every time the error happens. Apparently each call made to them never was relayed to the local office so the Advantage service I pay for is not what Im actually receiving. In November we made many calls to that service number over weekends and we never received service or even call backs. I had to call the local office during the week once I realized no one was going to address the reported issue Frankly- we have paid full advantage price every month since enrolling but have not received the service we pay for and have not had a fully operational system since day one. Based on all these aspects, I would highly discourage anyone from using Comfort Tech."

"Good service"

"Issues still not resolved. Waitimg on promised contact from a quality assurance personel"

"Great Service and Service Tech"

"Trey and Connor did an excellent job diagnosing my issue and walking through that and other steps that may be needed to ensure my air conditioner continues to work properly."

"Knowable, good customer services"

"Always knowledgeable and friendly"

"None"

"Problem us not fixed yet, techs were supposed to return after storms.."

"He explained what he did to fix the problem."

"The technicians are great. The call center is terrible and rescheduled me three times on different days without appropriately notifying me."

"Professional skilled and listened to my concerns"

"Value and responsiveness"

"we had professional service done and they appeared to know what they were doing and they were friendly."

"You call and show up, you take care of business, you return if I need you, and I am just happy to have you."

"Great service"

"I did not get the HVAC heat valve fixed and very little feedback on when it would be. A part supposedly ordered but no response in last 10 days."

"the technician came out quickly, was professional, and fixed the problem."

"Always provide outstanding service."

"You were knowledgeable and answered my questions very professionally."

"Because of the way they replace what was taken down was not the same."

"The service technicians, Larry and Kenneth did a great job!"

"Under the situation,they did the best they could do."

"Technicians are friendly, knowledgeable experts. They get the job done quickly and perfectly."

"Efficient, personable service"

"Had an appointment scheduled, yall cancelled then rescheduled. Then yall never showed up. This was a week ago and havent heard from you. Didnt even call to say you werent coming. Didnt call to reschedule. Been waiting to get this service done for MONTHS."

"Technicians are professional, knowledgeable and friendly."

"The service technicians (Trey and Connor) did a great job!"

"Too expensive"

"years of reliable service from courteous team members."

"Provided great information"

"The staff are always friendly and they work efficiently."

"Trust and follow through, Comfortech is not least expensive by a margin. However, they stand behind all units and products w/out question."

"The service was done in a timely manner. The plumber was polite and did the job quickly and efficiently."

"Jerry Foshee, Ray Pickering and Lucas Bowen recently repaired my tankless water heater amazing me with their professionalism and concern about their service"

"The technicians and installers were absolutely amazing and patient! I have never had a company actually clean up the mess made inside the house! It was refreshing and very much appreciated! They took care and completed the job in the same day!"

"Professional employees and good services"

"On time; professional; and fixed the problem"

"I am always satisfied with the quality work you all do"

"Professional and polite"

"Arrived 2 1/2 hours past the scheduled service window."

"very pleased"

"worry free and comfortable with techs being truthful"

"The workers were very friendly, professional, thorough, and knowledgeable."

"Was supposed to be there between 8 amd 10 no show. This was the second time to reschedule a repair."

"Service is good"

"Did excellent service"

"Because Jerry did a good job ??"

"Comforttech does good work."

"Good"

"SOME OF THE BEST IN THE BUSINESS."

"The service was not performed,I was told to get an electrician witch I did ,the electrician concluded that nothing was wrong with the breaker. The problem is in the unit. I called but no service technician ever came back out"

"Years of beyond-satisfactory response and service, quality of personnel who do repairs/maintenance - no complaints!"

"The plumbers were excellent with service and answering questions."

"Very knowledgeable and friendly peoples"

"They came immediately, took care of the problem."

"On time, professional, courteous, efficient"

"Prompt, efficient services and offer affordable financing for jobs performed."

"Valuable service"

"Very professional personnel and very knowledgeable of the equipment"

"Your service"

"You have proven at the least 3 times your company is a screw up !"

"The staff are friendly, professional and get the job done."

"I would recommend Comfortech Service Experts because they are both knowledgeable and friendly. They are reliable, and that is ultra-important. One huge factor in their favor is that they try to give you cost-effective alternatives when you need it. (Most companies are just out to make as much money as possible with little or no regard for the customer.) Comfortech is a breath of fresh air!"

"Very thorough and professional"

"As always, the Comfortech men are so helpful, friendly and respectful..."

"Courteous, Punctual, Professional"

"Plumbmer very helpful"

"prompt and knowledgeable service"

"My heater worked for 2 days"

"The know their trade."

"Great customer service."

"Very knowledgeable about what I needed"

"Prompt, communication and pricing"

"good, timely service"

"Joshua was outstanding from start to finish"

"Comfortech has always come when I needed them and done everything possible to get/keep my system working."

"Technicians always courteous and complete the job to my satisfaction"

"The service people are professional and thorough."

"Friendly and professional staff."

"Reliable service"

"Fast dependable service"

"Professional personnel, Good and fast services, very nice and friendly personnel in addition to the price is right."

"Overpriced didn't fix anything. Made me feel like I was wasting his time."

"Everyone is helpful, knowledgeable, and respectful, especially Lorenzo. I feel he went above and beyond to ensure our issues were taken care of, in a timely manner and completely resolved. Lorenzo deserves special recognition."

"Trey was very courteous & explained problem & remedy"

"On time and good service."

"Xx"

"Oversellers. Called for repair. Not system inspection"

"Nothing but good service since introduced to the Comfortech family"

"Keith, the technician, was very polite and professional. He quickly solved the problem. He is an outstanding representative of Comfortech."

"Knowledgeable."

"Erin was polite, professional . Due to lack of equipment he was unable to fix or problem But referred us"

"Quality equipment and professional service techs."

"Very friendly and professional Comfortech employees who provided the services to me."

"Great explanation of services needed and solutions that you offer."

"Good/quick connection and response."

"Responsive, competent, and very professional. Proud of their company."

"I have not had any problems with my service."

"Very professional, prompt, and knowledgeable."

"Past experience with recommended equipment needs"

"Efficient"

"Because you guys are reasonable and nice"

"The service technicians were very professional and knowledgeable"

"prompt, polite, efficient"

"I appreciate a technician who can communicate effectively."

"company has a good name and rating"

"Liked the tech"

"They understand what I command ( deaf ). I seemed they learned how to do like wrote note and body sign"

"All employees seem very knowledgeable and are extremely helpful."

"Prompt & efficient service"

"Great service thanks"

"Very reliable. Technicians helpful, and treated my home with respect."

"Professionalism, left my house/yard clean."

"Friendly, Prompt,Polite"

"Everyone that did work at our house went above and beyond what was expected , I thank, Brian, Greg, Cesar, Joshua, Brian Lance and the other great men that worked with them, can't remember all the names we thank you all."

"They were efficient."

"I have been a customer since 2004 and am highly pleased with the service, technicians and products."

"Professional, courteous, efficient."

"Prompt response Great job Friendly service technician"

"Did not install correct unit at first-had to come out and install correct one once it was brought to their attention per contract"

"Guys explained what they recommended and why. Didnt push too hard on the plan but did repeat advantages"

"Promptness"

"Comfort Tech is a Very Professional Team that made our HVAC System better than the Original Units . High Quality Equipment was installed that replaced our 15 year old equipment. Steve Bryant of Madison , MS and his Team made the difference (as he did emergency work on a Hot Day and informed us of the Awesome Advantage Plus Program for the two units ) . We could not have done this if these packages were not made available by Comfort Tech. I was so pleased with their work that I am going to use Steve Bryant and his Comfort Tech Team for another House that needs a New Unit for a New Addition. Kerry T. Licensed Architect"

"Good service Knowledgeable technicians"

"The techs are friendly and know their stuff. If they don't, they call in more techs til the job is done."

"I rated 8 because it took several days before someone actually came out to service my unit. However, if I was to rate the serviceman, Lorenzo M, the would have been a 10+!!! Lonrezo M had great customer service skills and was very kind and respectful. He explained what was going on with my unit and made sure I understood. If asked about my preference for serviceman, I would ask for Lorenzo M every time. Thank you Lorenzo for your great customer service with respect and kindness shown!!!"

"need coordination between schedulers and techs. I was scheduled for two appointments back to back and found I had to plan for an entire afternoon to allow them to complete service."

"Professional equipment and technicians."

"Great Customer Service!"

"Lorenzo was fine. However my schedule was 8 -10 and no one called to inform me of a no show 2 other techs called before Lorenzo showed around 1:00 Even after he left I received a call from a tech saying he was on the way. Also 5 filter was not in stock and waiting for it to come in"

"Room for imp"

"Always great service and experienced technicians"

"personable, organized, efficient representative"

"Because you all always come to see the problem what's going on my unit."

"Always available when we have a problem or concern."

"The technician was efficient, fast, respectful, and friendly."

"Since the install, the personnel have been professional in their conduct. They have been ready to answer any and all questions relating to the equipment and the procedure they were using to accomplish the task."

"The only issue I have is with the pricing. I think we should have had more of a discount after combining both HVAC and water heater under the Advantage program. I don't think that the price is worth it in the long term, considering that the equipment is not likely to breakdown anytime soon."

"Comfortech did a great job"

"Larry Chatman was excellent"

"The service man was courteous and knowledgeable."

"Excellent service and workers!"

"My problem was solved easy."

"Techs were very pleasant, professional men"

"Called ahead, very knowledgeable,"

"Good service on installation"

"Reliable service"

"Technician was prompt, professional, and courteous."

"Perhaps in the future person you might want to bring proper equipment when changing out theaters in the unit. Also when utilizing outside water utilities make sure that there are no water cuddles left behind behindRecommended technician stand back and look at texts that have been performing does it look like you want to leave it in that state."

"Scott was prompt, and thorough even at the late hour he was scheduled for."

"Because they respectful and they will solve the problems."

"Explained everything thoroughly. Very polite."

"The service was prompt and professional."

"They know what they are doing!"

"The came as scheduled and work was done professionally."

"Courtesy/knowledge"

"Comfortech has been my provider of choice for more than a dozen years; I am a generally satisfied customer!"

"The technician showed up as scheduled and called me first so I could get home to meet him. He explained what the problem was and what he was doing to solve it."

"Showed up in the window and did an excellent job."

"Comfortech has always been very attentive and excellent service. Very trustworthy too!!"

"Excellent service!"

"Because the problem with my unit is only temporally solved"

"Comfortech has been reliable."

"Very professional and friendly."

"Quick professional service."

"Almost perfect."

"Good people"

"Comfort EJ does a great job."

"Very efficient"

"Professional work done in a frindly way."

"Very experienced"

"Reliable"

"Very good job!! The plumber was professional and excellent in all respects. Would highly recommend him for future visits."

"Aron and Chris were very friendly,helpful,and knowledgeable."

"Great technicians and great service. The technicians were very courteous and respectful while in my home, perform maintenance in a timely manner."

"Kept me informed and completed the task efficiently."

"Very professional"

"You always do a good job."

"Because I have been with you all a long time. Service have been good."

"The technician was very helpful and knowledgeable."

"Excellent service and friendly providers"

"Everyone who came to our home did an amazing job."

"They are always so very easy to deal with."

"Because they did a very good job."

"Everyone was very helpful in the process and was also interested in saving me some money where I could."

"All was well"

"Professional service"

"Work was satisfactory"

"I've yet to have a bad experience with the people Comfortech sends out."

"the tech was polite and knowledgeable, arrived on time and hewas finished with his task explained what was done."

"Prompt service. Nice, friendly technicians."

"The Advantage program is the only way to go!"

"They were fast, efficient, and polite!"

"Very courteous and knowledgeable, very easy to communicate information regarding products and services"

"Tech 207 was very helpful and very professional in explaining my AC issue."

"Serice technicians are skilled, courteous, and friendly. I especially appreciate Steven Tollison"

"dependable"

"Good Service"

"Technician was professional, explained things and answered my questions."

"I think your customer service is great however sometimes I feel like when sales reps come out with technicians that there more worried about getting the customer to become a member than anything else. We have a unit that is 3 years old or so and I was informed last month that it has a leak. I asked why and the tech and sales rep stated things just arent made like they use to be Ok, but that doesnt fix my leak and I didnt install it? So then the sales pitch comes about becoming a member but stated they couldnt fix the leak today in August. I understand things happen but its still under warranty and I understand that the warranty only covers parts and not labor. However I just had my heating unit checked out this week (September) and had tech check the pressure on the AC as well and he didnt notice any problems. So which one is it? Or was I just more pressured into becoming a member than fixing a leak if there is one??? Clarity is everything.. The previous tech that came out in September was great. Still not sure if i really have a leak or not."

"Technicians are skilled, courteous, and friendly..and on time."

"Because of the Technicians timeliness, and professionalism"

"Tech was courteous and completed the inspection in a timely manner."

"Excellent, prompt service"

"Great Job"

"Prompt, efficient, reliable"

"techs are always knowledgeable, courteous and professional"

"Technician answered all questions"

"Prompt service. As an elderly widow who lives alone, I was very comfortable with the technicians who were working inside my home. The were super nice and friendly."