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We Can Repair Any Kind of Gas Fireplace in Jackson

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding comfort to your Jackson home simple. Just flip a switch or press a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at Comfortech Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t running properly, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of explanations why your fireplace won’t start. Take off the decorative plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas running? Make sure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay ablaze? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have Comfortech Service Experts fix or install a new blower.
  • Strange smells? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid expensive breakdowns. It may even help it work longer.

  1. Confirm your fireplace is fully cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Take out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Clean inside edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is functioning correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, schedule periodic maintenance with us. These examinations can potentially find problems before they begin. We’ll test your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.

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