What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Jackson home and you don’t know what that entails. It’s daunting enough to welcome an A/C system repair technician into your home, but then to not be sure what they’re going to do can add another level of anxiety. But fear not! Comfortech Service Experts Heating & Air Conditioning is here to update you on the basic air conditioner repair process so you’ll be prepared when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings error. The service tech will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will start up the AC. A flawed or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then probably request to see the air conditioner. Like a doctor, the repairman will start their trial and error diagnosis process. There are many things that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the repairman to examine all the possible reasons starting from the most normal issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will probably check the air filter to make sure it’s not blocked or needs to be replaced. They will check the air conditioner’s refrigerant levels, confirm the air condenser fan is circulating properly, confirm that the size of your air conditioner is right for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system repairman has pinpointed the problem, he or she should explain all your options. The conversation will generally start with the service tech explaining what the problem is, what part (if any) died, how or why it died, and how that part makes your air conditioner operate.

The technician will then go into your courses of action, which will include changing out the part and correcting the problem, but could also include upgrading parts of the A/C, the A/C system itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in a whole new HVAC system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The service tech will go over how much time, effort, and cost it will take to fix the problem.

The repairman may now explain what could have been done to prevent the issue or part failure and how to keep a future problem from happening. This generally includes yearly maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair centers will offer an annual service plan so you don’t have to worry about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will discuss the process for repairing the failed part or resolving the problem. If you determine that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts needed and schedule your next appointment to repair your air conditioner. Or, if the part needed is already accessible on their vehicle, they will begin the air conditioning repair work with your go-ahead.

Keep in mind that throughout Jackson your HVAC equipment is in good hands with Comfortech Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have received extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call day or night at 601-852-3105 and we’ll be happy to discuss the process.

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