What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Jackson home and you don’t know what that entails. It’s daunting enough to welcome an A/C system repair technician into your home, but then to not be sure what they’re going to do tends to add another level of anxiety. Not to worry! Comfortech Service Experts is here to update you on the basic air conditioner repair process so you can be prepared when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to confirm that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is switched to cool and then decrease the temperature to see if that will trigger the AC. A flawed or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then probably request to see the air conditioner. Like a doctor, the technician will start their trial and error diagnosis process. There are many things that could be the reason for an air conditioner that isn’t functioning properly, and it’s up the repairman to examine all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will probably check the air filter to confirm it’s not clogged or in need of replacing. They will inspect your air conditioner’s refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your AC is suitable for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system repairman has pinpointed the problem, he should explain all your options to you. The discussion will generally start with the service tech explaining what the issue is, what part (if any) died, how or why it failed, and how that part makes your AC operate.

The service tech will then go into your courses of action, which will involve changing out the part and correcting the problem, but might also involve upgrading parts of the A/C, the A/C system itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in a whole new heating and cooling system, especially if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The service tech will go over how much time, effort, and cost it will take to fix the problem.

The technician may at this point explain what could have been done to prevent the problem or part failure and how to keep a future problem from happening. This generally includes yearly maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair centers will offer an annual service plan so you don’t have to worry about making future AC tune-up appointments for your HVAC equipment.

At the end, they will discuss the process for repairing the failed part or correcting the issue. If you determine that AC repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts needed and schedule your next appointment to repair your air conditioner. Or, if the part needed is already accessible on their vehicle, they will begin the air conditioning repair work with your go-ahead.

Always know that throughout Jackson your HVAC equipment is in good hands with Comfortech Service Experts . Our service techs are ACE-certified and have received extensive background checks so you can feel safe and sure with the people we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call day or night at 601-852-3105 and we’ll be happy to discuss the process.

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