What is a Service Call Fee and How Does it Affect Me?

When hunting for a HVAC contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your heating or AC unit appears to be malfunctioning.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, consumes fuel, and results in wear and tear on the company vehicle. Keep in mind that service call fees don’t often come with parts and labor if you opt for a repair or replacement.

How Expensive is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some technicians use a standard or flat rate for any service call, while others raise the rate if the appointment is further outside the established service radius. The exact cost differs by market and company, but you could expect an average trip charge to be anywhere from $79 to $129.

Who Pays the Service Call Fee?

If you schedule a service call, you will need to produce the trip charge regardless of what step you take next. For instance, you can choose to accept the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are encouraged to find varied job estimates from various HVAC companies—just keep in mind that you can end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the HVAC company a fee for coming to your home and carrying out diagnostics.

How Can I Avoid Paying a Service Call Fee?

A simple way to reduce trip charges is to sign up for an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, and so we’ll come to your home and check your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership are:

    • No overtime charges
    • 15% savings on repairs
    • And much more

If your furnace or air conditioner is acting up, or you’re open to an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement going the right way. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re looking to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 866-397-3787 today!

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