Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are things you can do to find what’s causing the problem and maybe even resolve the issue on your own. While complicated problems are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and possibly take care of the issue on your own. While complicated problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and fix concerns with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Make sure your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Inspect the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Occasionally a tripped breaker can stop the heat pump from working effectively. 
• Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
• Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or plant life that might be limiting airflow. Remove any clutter that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump dilemmas can be simply solved by homeowners, sometimes it’s a good idea to contact a professional for help. As an example, if you have uncertainties about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical know-how, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it repaired by an experienced specialist like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, call one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the matter effectively and quickly make the necessary repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.