10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can seem difficult. That selection is important because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To make it easier for you to come to an informed decision, research different companies in your area that might be well-suited for the job. Once you create a shortlist of a a small number of candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on your list. Hiring a licensed contractor ensures that they fulfill the state and local standards for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the project. A reputable HVAC contractor can supply evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing a system that is too big or too small causes inefficient performance and could reduce the unit’s service life. A seasoned contractor can evaluate your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer systems with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you decide on the optimal fit for your specifications. To get an idea of equipment quality and prices, think about asking for a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal one. With an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you know more about where your money is going. Obtain estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, extremely low estimates don’t always bring on the savings you think they will. You’ll likely end up with shoddy equipment and inferior customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. Nevertheless, you should also question companies about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to optimize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your furnace and air conditioning company promotes solid long-term HVAC performance. It also means you won’t have to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state officials. A reputable contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Always ask if they have financing options or if they will need full payment as soon as the work is complete.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will differ based on the project’s size and scope. Still, having a clear timeline is very important to minimize disruption to your everyday routine. Your contractor should give a sensible time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to advise you on ways to maximize energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and lower utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is a major commitment you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the best decisions for your HVAC needs.

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