"On time and professional"
"Professional in all aspects of service. "
"One of your installers cut too many of the roof supports in the attic of my house. He said that he had to cut them in order to install the new system. I have been assure...
"The technician was nice and efficient."
"Technician was EARLY! Called before he came, polite, efficient."
"Ryan was prompt and thorough he explained the problem and suggested preventing measures for the future "
"The technician was on time and very qualified to evaluate the problem and fix it. On top of that, he cleaned the outside unit completely which should have been done durin...
"Service expert was very knowledgeable and professional. I had a couple of concerns and he was able to address them very well."
"Daniel seemed to know what he was doing and explained things very well. It was like I knew him, old home week."
"Technician was kind, helpful, well trained in what he needed to do, took a little extra time to check out possible problems and advised me of options."
"Very efficient, lots of information"
"Very knowledgeable, friendly and efficient "
"The service provider was very professional, he checked the unit satisfied, but, one thing we discussed I wonder did he check, because I am still experiencing the same thi...
" Very professional. Cordial, efficient."
"He was very professional."
"Service was fine. Given a time to arrive window by company of between 2 and 4. Arrived a little after 4:00."
"Efficient and professional. Explained work to my wife in a satisfactory manner."
"Very professional. "
"Very friendly and helpful technition"
"Technician was prompt, very courteous, performed his task efficiently by telling me what was needed and , with my permission, performed the service tasks on my unit. Ref...
"He found the problem and fixed it"
"I have been a service contract customer for many years. Steven spent more time with me than tech in past service visits. He as extremely through and while very professio...
"I trust Ryan and the other techs to do repairs and maintenance properly, and they seem to perform at high standards."
"The technician William (Austin) was thorough with our three systems. He was diligent in cleaning the evaporator coils....all needed cleaning. We have been using Comfort...
"Wasn't allowed to speak with supervisor: the last two years I've paid over 600.00 for freon for my unit comfertech installed in 2013"
"on time, courteous, efficient."
"courteous attention and no problems found"
"Service Technician was on time, courteous and professional."
"Technician was very thorough and explained things to me."
"Richard arrived on time and reviewed what he would be doing. Great personality and handled himself very well. He is a credit to your company."
"They did not open the air filter or replace it. They seemed more interested in "selling upgrades" than servicing the unit. I felt like I paid for a sales call. especially...
"The techs were knowledgeable and friendly. They explained everything they did."
"The service technicians from Comfortech are always professional, well mannered, and friendly. We trust them to make an honest and thorough check-up on our furnace/central...
"Checked out new system to make sure it is working properly"
"Tech was very helpful and polite"
"The technician was courteous and respectful. "
"The technician was very competent and very professional. "
"The service man was very polite and explained everything very well."
"Everything went fine after the services except: He put the thermostat on "Auto" which is supposed to change from a setting of 73 to warm IF the inside temp. drops below 7...
"Tech was knowledgeable and very nice"
"I would recommend your company to my friends."
"Austin was very professional and took the time to answer all of my questions about my systems"
"Technician arrived on time and spent two hours working on the problem. "
"Austin spent a lot of time here and was super nice, friendly, helpful."
"On time and friendly"
"Very nice and professional. "
"The tech was friendly, efficient and imformative."
"I had several questions and the they answered them and explained in detail when needed."
"He was very thorough and explained everything to me."
"Was very professional and accomadating as have a night worker who was adleep"
"Tech. was very thorough and professional. He did a very good job."
"The service was provided to my need."
"The tech was very knowledgeable and explained his actions.
Would like him again next year."
"Very focused on meeting our needs."
"Hot water heater and heater both work very well. Very nice service men."
"Punctual, checked and cleaned system"
"Technician was not going to vacuum out the outside unit because he didn't have a shop vac. I loaned him mine."
"To start off I received a called to remind me that it was time to get system serviced and Max Smith (technician) called to let me know that he was on the way and who he a...
"Service Expert was quite knowledgeable , very friendly and customer oriented , called before he came and arrived at the exact time he had advised that he would be arrivin...
"i didn't see what he did."
"On time, friendly service"
"The technician was polite and efficient. Service was done in a timely manner."
"He was on time, cleaned up behind himself, polite"
"The technician was on time and extremely courteous "
"The technician arrived during the allotted time slot and was quite professional in how he presented himself and his knowledge of the products and services provided by Com...
"Max Smith was extremely patient and professional,giving me a thorough analysis of my heating and cooling issues with good recommendations. He is a very good communicator."
"Tech. Was thero with his work, explained what he was doing,as he did the examed my unit."
"Tech was very professional. Did the work, explained what he did and his findings, and was gone. I am a long-time customer and I love you guys' work."
"He was very professional. He identified himself, ask were equipment was instead of just start walking thru house looking for it; he performed the job immediately; explain...
"completed task quickly and reviewed findings with me"
"Since Ryan does the maintenance and check ups regularly, he is familiar with both systems and can give us informed advice. He goes about his work quietly and summarizes h...
"The young man was very polite and efficient."
"routine check up - courtesy service tech - had been to made house before and knew what to do "
"prompt, efficient, cost effective"
"Austin seemed very competent and thorough. He was also very polite."
"Because their customer service is the best I seen Each person talked was honest and upfront. Friendly answered all questions I have told several people about the service ...
"Service Rep was very knowledgeable and courteous."
"Was done quickly and explained the service being provided. Very friendly tec and enjoying chatting with him."
"On time, courteous and professional."
"Quick servicing. "
"Zachary was great! Courteous, knowledgeable and efficient. "
"Chase and Kevin were on time; knowledgable; and did the work efficiently and well."
"The technician (Austin) arrived at the promised time, was friendly, professional and efficient."
"Technician, Max, was very nice and very knowledgeable. I couldn't have asked for a better representative of your company than he."
"Arrived on time; knowledgeable about the system; thorough"
"He was a nice young gentleman that was very knowledgeable about his job!"
"They installed the unit and the house seems warmer then it was before."
"Tech was on time...so far I know performed the required tasks."
"Vary Likely I will be calling again good service."
"Very polite person; explain everything that he was gonna check. Then explain what he found and what we might do to make our system run better. Answer all the questions we...
"Quick and efficent"
"Prompt, courteous service at a fair price"
"Technician was on time for appointment and efficient in his work."
"The technicians were very knowledgeable and seemed to want to do the best job. "
"Timeiy, courteous and went about doing the job. "
"On time and efficient in inspecting heating furnace."
"Excellent customer service
"The professionalism and courtesy of the Technician"
"Tech was very professional and knowledgeable."
"The service guys were the best. Chris and Darren did a great job. My furnace room looks great. All pipes and other attachments were put in the perfect place to allow us m...
"The service technician was responsible and he had very good customer service skills."
"On time. Went right to work. Seemed to be knowledgeable. "
"He answered all my questions and was very efficient."
"Technician was attentive to concerns and was punctual in addressing need to change internal filters"
" Courteous timely "
"The tech arrived on time, conducted himself in a professional manner, completed the inspection in a timely manner and was pleasant to talk with. "
"on time, courteous "
"Been customer for years"
"Very cooperative and knowledgeable "
"Always leave room for improvement.. .:-)"
"Technician even saw a leak in my attic"
"The service tech was courteous & polite. Most importantly he was timely( on time at our residence)."
"Always professional. Had no problems."
"Efficient tech with good interpersonal skills. Explained what he found."
"Technician was very professional."
"The technician arrived on time, and was quick in returning when he had to return to Jackson to get a part."
"tech over an hour late"
"Furnace was not fixed and was told they could not get part till Monday. I was quoted price for the part and when I called to get price it was tripled to what technician ...
"He was very courteous and explained what he was doing. "
"It was ok, but they did not clean any of the outside units (three) and did not let me know if there were any filters that needed to be changed out."
"The technician was thorough and answered the questions I asked."
"Very prompt and friendly tech, shared with me what he was doing as far as his job."
"Tech worked quickly and competently"
"The technician was friendly and thorough and informed me of everything going on with my unit."
"I was charged a fee and they did not fix anything."
"Tht technician was great and respectful."
"Did not vacuum dust from grates I forgot to remind him and I guess he didn't think of it"
"Both technicians were very efficient and professional and obviously well trained. They did a great job for us. "
"Courteous, professional,l and timely service."
"On time and very knowledgeable."
"I felt that the two techs were on top of the project. However, the third individual was there to fillout paper work and look for areas to offer sales. Then the one area t...
"The men were very nice and professional. They were also very thorough "
"William was very courteous. Even though he had a very long day he performed his job very professionally. Thanks"
"Person who answered my call was very courteous and helpful. Max arrived in a very timely manner; he fixed the problem, and explained what he had done."
"Quality , thorough service. Personnel were very easy to deal with and quite informative."
"very nice technician; cleared the problem up quickly"
"He was very informative on the information about the problem with the thermostat "
"Ryan was very professional. He called before coming & arrived when he said he would. He was friendly, in a professional manner, and he explained the problem with the fu...
"You came on time and did the work efficiently"
"Arrived on time, Knew what he was doing, very courteous."
"The receptionist was friendly and receptive to finding a time frame that was convenient for my schedule. The technician was polite and explained the issue and my options ...
"Arrived on tima and performed work efficiently and explained any concerns"
"he arrived in a timely manner and completed his check-ups in a timely manner....was courteous and friendly. Could not have been nicer and friendly.....thanks for this ef...
"Believed what the tech said, after his work, was true."
"Very professional courteous and professional, on time. "
"They seemed to have done a good job. "
"Comfortech has always provided my family with excellent service. The technician was easy to talk with and apparently rather knowledgeable. I appreciate both considerati...
"The problem and repair was clearly explained and the service prompt.
"Prompt and knowledgeable."
"We've always had very friendly and helpful service technicians visit our home
"The Technician was very professional and he also noticed that our vent pipes were not properly attached to the hot water heaters from when we had a new roof installed. He...
"Technician was very professional. Answered all of our questions. Will continue to ask for him to service our equipment in the future."
"Service person did not arrive on time, but when he did service was excellent. I called Comfortech and learned they were running behind."
"The guys did a great job. They arrived when they said and worked quickly and efficiently."
"Tech(s) arrived on time, inspected th heating system, said everything looked good."
"He explained what was done to the a/c "
"Repair was made in a timely manner and air conditioner was fully functional again."
"The Technician was very professional and knowledgeable of the performance he was doing, "
"Everything was explained to my satisfaction"
"Arrived at the requested time; respectful of me and of my home; knowledgeable and professional."
"I don't give 10's, so in my mind he did an outstanding job. Arrived as scheduled, courteous and respectful, answered questions professionally, did his job and moved on.
"Technician was on time, very professional and most courteous. "
"Quick attention and helpful advice"
"Goodness, the technicians arrived within two hours or my call and quickly diagnosed the problem."
"The technicians were courteous, forthcoming and cleaned up after themselves."
"He was very efficient and knowledgable-professional too0"
"Called and came on time. Was polite. He did his job well."
"knowledgeable and courteous service"
"professionals and explained the services performed. However,
NOTE: It took approximately 1 and a half year for your company to perform the requested services. I calle...
"We were pleased with everyone involved but not get a follow up inspection from Mike and there was damage to the threshold on the closed where the fan is located."
"Excellent technician and attention to detail. "
"Expert help and service "
"excellent service - actually came earlier than told "
"Matt was great response time was exceptional. We request that he is assigned as our technician "
"Max was very professional and provided explanations on what the problems were and what he needed to do to fix the problem."
"He did a great job and was very polite and professional."
"I called for service on a Sunday and honestly was not expecting anyone until Monday or Tuesday. And then after my initial call I received a call from Max, the service te...
"Excellent extremely fast service for major AC problem and repairs!"
"Don't know. No problems, I figure the guy was good."
"Prompt, professional tech. He completely fixed our problem quickly. Explained the issue well and the charge was very reasonable.,"
"Came in & very quickly got to work to get job accomplished"
"Service tech friendly and efficient. Professional "
"The young man was very considerate and professional. He did a good job. I would like for him to be assigned to my home inspections."
"He did the job in a timely manner and was very helpful"
"Steven was very professional and thorough."
"prompt, efficient, friendly"
"Ryan is very knowledgeable and reliable technician. He discusses the results of the check up and answers question so I can understand. He makes suggestions that do not s...
"Max was on time and thorough. Did what he needed to do to solve the problem, very cordial and polite and left."
"The tech told me that he would get me the $85.00 filter that I needed.That was almost 3 weeks ago. I have not heard from the tech or your company.I spent $22,000 with Com...
"Had with customer service saying that I did not have a contract."
"The Service Expert was courteous and spent time explaining the service provided. "
"Quick response time ad the knowledge of the tech"
"On time. Courteous. Good work."
"My HVAC runs great. I have never used anyone but your company. Why change when all is well."
"fixed problem eflyficient"
"Very knowledgeable tech, and thorough. "
"Service technician was knowledgeable, polite and explained every step in his inspection.
Service man friendly and knowledgeable.
service man very friendly and knowledgeable."
"Our air conditioner went out over the weekend. The technician went out of his way to make sure that our air conditiinner was repaired and up and running."
"I would have given 10, but a screw was left off AC cover."
"Very thorough "
"Apr 19, 2017--Water was leaking from somewhere in the air handler. I called Air Engineers about 4:30 pm and spoke with Mark. He was very pleasant and assured me a technic...
"Air Engineers has been a reliable organization for the past 20 years we have been in Florida from both a sales and service perspective. Efficient service, friendly people...
"Very professional and awesome demeanor "
"service man just did his job"
"Very nice job and thorough. Both gentlemen (someone in training) were extremely polite and seemed to know what they were doing."
"Was what I expected"
"Technician very young went very quickly through maintenance. All he did was check pressures not sure if it's worth price for maintenance contract. I would think cleaning ...
"He noted loose wires and fixed them as well as an air vent that was pointing straight down."
"The AC is working fine now."
"Jose, was on time and did a through maintenance check-up...very pleasant technician."
"Service has been exceptional for over 20 yrs"
"Excellent service and gave me filter advice"
"Technician contacted in a timely fashion, repaired the problem on one call and was courteous and knowlegeable"
"he was very nice and did it all"
"Tech was very knowledgeable and explained every reason and detail"
"on time, service completed."
"On time courteous and seemingly thorough"
"The technicians are always polite and considerate. "
"THE TECH WALKED MYSELF AND THE WIFE THROUGH EVERYTHING HE WAS DOING AND EXPLAINED EVERYTHING "
"I am submitting this for the second time. I made a mistake on the previous review by checking N/A on several questions. I am sorry. Wayne is excellent in every aspect."
"Tech was on time, went straight to work and helped with a problem I had with the electronic air filter"
"explains, expresses and educates"
"He is great. Takes his job seriously"
"Technician Came. Did the job. Left. Efficient. "
"Very knowledgeable, professional, and helpful."
"Steven provided very good service and made me aware of an electrical issue that I was able to have fixed while he was still at our residence."
"Steven thoroughly checked our system. He made one minor adjustment and all is well."
"Very satisfied with the tech. However, appointment was between 12 & 2pm and called at approx. 1:30 to see what time the tech. would be arriving since I had not heard any...
"Crystal was here within the scheduled time frame, was very personable and professional and knowledgeable."
"Denis is always on time & always has a smile on his face. He goes right to work & always asks if I have any questions at the end. Denis is a great guy & I enjoy his profe...
"She worked very efficiently and thoroughly, and she was very friendly while she did it."
"Jose is very thorough & professional."
"Very courteous "
"ladder had some kind of sticky stuff that stayed on floors/carpet."
"Crystal was very professional, courteous & new how to answer each of my questions. We have been with you guys for 29 years now & you always treat us right, Thank You."
"Steven is the type of representative I would want meeting the public. Could relate to the customer in a very professional manner. Explained technical information a lay pe...
"Jesse was very helpful and informative took the time to explain what he was doing and why."
"Appointment window was 10am-12pm, tech arrived after 2pm!"
"Very professional and thorough "
"Technician very knowledgeable - helpful."
"Your technician was very thorough and knowledgable."
"The service technician that came out for both calls was outstanding and I would highly recommend him to anyone I know. The service from the front office in scheduling the...
"Except for being late, it was satisfactory"
"Arrived early in the time frame; work done competently and efficiently."
"Technician was polite, efficient, took time to tell me how to make the most of our unit/keep it running well."
"Thorough and efficient"
"Denis is my preferred tech and is always professional and thorough."
"The service person was very knowledgeable when explaining what he was doing and what needed to be replaced or fixed."
"Tech arrived, serviced unit in a professional manner and answered my questions."
"Punctual, friendly service"
"The technician listened to my concerns and then did something to fix them."
"Service was efficient."
"The same service expert has serviced my home in the past. He is always professional, courteous, and very thorough in his servicing."
"Great tech! She was very polite quick and efficient. "
"Lee was very professional, knowledgeable an courteous."
"excellent in all ways."
"Rep was very polite and efficient"
"Called when expected before arriving, came within the scheduled appointment time, checked and repaired my A/C system as needed. Discussed future options. "
"Steven was very personable and did a great job explaining how my A/C system was doing, and what was needed."
"Your Technician was very professional and kept me informed on what the service encompassed. when he found a concern, he explained the problem and what can be done to solv...
"Our service technician Lee was courteous, friendly, helpful, and knowledgeable. He knew his business and I felt confident in what he had to say about our system. "
"Jose is very professional and always extremely prompt and polite. "
"Only subtracted a point because you cancelled the original appointment in January like an hour before the scheduled time. Then it was pushed back a full month. I took mo...
"Good, but I felt she should have had replacement filters available on her van"
"technition on time and courtious"
"Very professional serve person"
"Technician was very professional"
"We were alerted to a potential problem and it was resolved."
"He was courteous, helpful and efficient."
"Steven was very thorough and excellent in explaining what he was doing and other features of our system. Including potential enhancements "
"Very good people"
"Prompt, courteous, and knowledgeable."
"He was professional and efficient. "
"Timely arrival and courteous technician "
"There were 3 visits in 4 days. In the 2nd visit on Feb 1 it was mentioned that the system was flat and pipes were leaking. In the next visit on the next day the technicia...
"They did a great job "
"Good service - excellent personal - reasonable cost"
"Tech covered everything."
"Technician was a great guy. Very knowledgeable."
"Service tech was very proffessonal. His people skills were great.
"Very efficient and pleasant."
"Professional presence...very thorough...was proud of the company he works for...genuinely cared about my system and wanted to make sure everything worked at maximum effic...
"Steven was knowledgeable & thorough. "
"Jarold was very pleasant and knowledgeable. He answered all of our questions very well. "
"Tech was knowledgeable, courteous and went about his work confidently."
"The service tech did an awesome job!"
"Very clear, informed, knowledgeable, courteous, and professional."
"Tech seemed competent and completed his service in an orderly and expeditious manner. "
"Knowledgeable, friendly, clean"
"Jose was my technician and did a very thorough job. During our conversation he asked to check my extended warranty and discovered though I had a certificate for 10 year e...
"Lee has been to my house on a service call before. He is one of the nicest people you will ever meet. He took time to explain the problem in a way for me to understand....
"Very professional and explain everything well."
"the tech was very through and professional he explained every thing that he did"
"Our service tech was great!"
"You keep sending me stuff, and I haven't lived at this address for almost two years. You might want to send to the current owner."
"Thomas was very thorough in his service."
"Very professional and courteous "
"I thought the air filter replacement was included."
"quick service and very friend staff"
"knowledgable, quick, friendly"
"Technician was professional, very thorough with his work, and polite"
"Roger did a quality job"
"JOSE IS WONDERFUL. ALWAYS DOES A SUPER JOB!!"
"Service personnel very professional and courteous"
"Lee was polite and knowledgeable."
"Technician on time, thorough and pleasant to deal with."
"Both technicians, Bill and Jose were fantastic."
"Technician was very thorough and efficiently identified a problem with thermostat that was not identified during previous visits."
"Very courteous and explained everything he did."
"Very professional and kept me informed."
"The Technician new what he was doing and informed me what can be done to improve the systems. My goal is maintain the current systems with six month visits from Air En...
"Dennis has frequently been sent out for previous service calls and he is always so thorough with providing the best possible solution available to restore our services ba...
"When the tech finally arrived, he was efficient and solved the issue."
"The guy who serviced our AC unit was very nice and truly professional. He was outstanding and a credit to your company. I believe his name was Gary. "
"The technician arrived on time, was professional and courteous, and explained the service he provided."
"Never had this technician before but he was very polite and professional. Hope to see him again in future."
"Technician was friendly courteous and efficient "
"had to question him further on aspects of modifications he recommended"
"Roger is efficient, seems very knowledgeable and treats my house well."
"the guy went right to work, knew what he was doing, did a very good job, explain ing every thing that was going on."
"Bill was very professional and even had the part needed in his van. It did not take him long to get my AC up and running. Very Professional"
"Always polite young men and very competent"
"Ryan is Awesome. Known him since we lived in our former home. He's reliable and conscientious of providing quality work!"
"Very professional and showed up on time"
"Technician was somewhat flippant and completed the job much faster than any time in the past. Then he announced that we needed a new part that would cost over $600 in lab...
"Very professional and knowledgeable."
"On time, courteous"
"The technician took his time; was very thorough, and knew what he was doing."
"We always want our system serviced by Jose."
"Knows his stuff and did excellent work"
"very friendly, on time and finished when he said he would"
"Technician was prompt, courteous, and professional. "
"The tech was quick and efficient. Explained what he did, and what we will need to do in the future."
"Roger was friendly and took time to answer my questions. This was probably not Roger's fault, but he arrived an hour and a half late after the 12 to 2 time frame. That'...
"Jose is always prompt polite and very knowledgeable "
"Gentleman was very professional. Throughly checked my system. "
"The staff is always professional, take their time assessing everything, and then take time to explain their findings so that I understand. Remarkable & very appreciated!...
"Excellent service from Technician"
"Courteous, efficient technician! "
"Very friendly and informative"
"Always a great experience and the technicians are the best!"
"Bill Applewhite is a wonderful representative of your company"
"he advised to get new filter and I got one he put it in for me great service"
"Thomas was very thorough and competent...it was the most thorough inspection & service that I have ever had."
" Professional "
"Thomas was very thorough and made some good, though costly suggestions, to enhance my current system. He was very courteous and personable."
"On time, completed the service quickly"
"I needed two air conditioners replaced following Hurricane Matthew. Sales rep and installation were terrific. I received excellent help in determining our needs and expla...
"Service was not able to establish level of gas in system because of seasonal change had not settled enough to establish winter conditions."
"Technician was prompt polite and competent."
"Tech was on time, expl'd what he'd do, did it, gave me summary and was gone. Very efficient."
"very good communications skills"
"Bill is always thorough and courteous
"Thomas does a good job"
"Technician was very qualified and courteous.....never could quite pinpoint the cause of my problem but did get the thermostat to work."
"Always leave room for improvement"
"He was very knowledgeable in programs to assist us in our service needs "
"Technician was on time an corrected trouble (clogged drain line) immediately, there was some question about my current participation in service plan and apparently my ser...
"He was courteous and explained everything that
was needed to let us make up our own minds."
"Our tech, Jerold Tolbert was very knowledgeable about what he was doing. He explain each step of the process.
His advice was very valuable to us. "
"almost on time, respectful and thorough."
"Service Contract is expensive"
"Came on time and was very polite"
"Technician was professional and efficient "
"Nick provides very professional service. Represents company well. "
"Very quick and efficient "